Consumers want fast, free and transparent delivery, and they want to be kept in the loop each step of the way. Driven in large part by Amazon, a new level of service is influencing the buying decision. Download this report and find out why merchants need to invest in fulfillment technologies.
Target’s continued investment and focus on ecommerce is paying off as the company reported a robust 22% increase in online sales for the first quarter, ahead of the industry average, even as revenue decreased 1.1% to $16 billion and store foot traffic and comp sales were also down.
The U.S. Postal Service, as it has for years, reported an overall loss in the second quarter due to declining mail volume and ongoing pension obligations, while its parcel delivery business continues to grow by double digits. See what else came out of the results, and how moves by major carriers may affect its parcel business.
Family-owned hunting and archery gear seller Vergona Outdoors has cut its ecommerce shipping time in half with ShippingEasy, allowing the company to focus on business growth and customer satisfaction. See what pain points it had experienced and how they were overcome.
As Blood Sweat and Tears sang in their 1960s hit “Spinning Wheel,” what goes up, must come down. In the ongoing battle over share of ecommerce wallets, Amazon and Target … Continue Reading →
While there is no one single way for companies to succeed in driving ecommerce growth, there are some fundamental ecommerce and supply chain strategies that many successful companies follow. Here are the best practices to ensure success for your ecommerce business.
In order to get a better handle on the impact of your shipping and handling costs, you need to first understand the details and then determine the best policy from a financial, marketing and customer service perspective. See some real-world examples and tips on how to stay on top of your S&H costs.
DHL Supply Chain will be starting a pilot program using warehouse robots from Locus Robotics in late July, at its Memphis facility servicing a medical device customer, with plans to expand into ecommerce fulfillment shortly thereafter should the test prove a success.
Welcome to the newly redesigned home of Multichannel Merchant, your one-stop destination for the latest trends, news, best practices and research covering ecommerce and direct-to-customer businesses. You’ll have easier access to resources like expert opinions, research, how-to content and vendor solutions.
In a move designed to capture network costs associated with retailers who fail to meet peak volume commitments, UPS plans to charge them for shortfalls this year. The charges would cover costs such as extra workers and surplus space on trucks or in distribution hubs based on retailers’ projections and volume commitments.