The future of retail management is expected to be more personalized and collaborative. This is evident with Square’s partnership with Vend. See why this partnership will increase both personalization and collaboration.
Today, the omnichannel experience is the pinnacle of customer engagement. Retailers of all sizes are determined to offer an omnichannel approach, even if they can’t agree on what that means. See why omnichannel is important for your business and how you can be sucessful.
The recently announced rate changes from FedEx reflect both the continual cat-and-mouse game with main rival UPS, as well as a bigger hit on ecommerce shippers as carriers look to recover the higher cost of moving more and more online orders. See what analysts and experts have to say about the impact of the new rates.
There is always a fine line when deciding what you can, and should, manage in-house, versus what could be outsourced. Here are a few tips on managing partner companies.
The Multichannel Merchant team is getting geared up and excited about the sixth annual Operations Summit 2017, which will be held in Pittsburgh, PA March 27-29 at the David L. Lawrence Convention Center. Put it in your calendar now to make sure you and your team don’t miss the only event exclusively about direct-to-customer and omnichannel operations.
Data and big data are playing a major role in the buying process. It is helping retailers optimize margins, pricing and promotions that they run. While data analytics is a step in the right direction, customers today want omnichannel experiences. Here are ways you can give your customers these types of experiences to close the sale.
Angie Stocklin has a BS, Psychology and an Ed.S, School Psychology. Pooja Agarwal has a BA in Economics and Anthropology from the University of Michigan. So what led them into the male-dominated field of direct-to-customer operations? In Multichannel Merchant’s September 2016 issue, we look at the success stories and accomplishments of Stocklin, Agarwal, and eight other female D-to-C operations executives.
Kimberly Silva oversees the Operations for Fairytale Brownies, and her job includes – but is not limited to – baking production, food safety, food defense, product distribution and facility operations. Read more about Silva’s accomplishments in a male-dominated field in our exclusive Women in Operations section of MultichannelMerchant.com.
Angie Stocklin has two degrees: a BS in Psychology and an Ed.S. in School Psychology. So how do those degrees translate into Stocklin’s day-to-day role as the COO of direct to customer eye wear seller One Click Ventures? Check out Stocklin’s profile in Multichannel Merchant’s exclusive Women in Operations section.
At Birchbox, Pooja Agarwal manages the warehouse, transportation, procurement, supply chain, subscription operation and web production functions. She also work cross-functionally with other internal teams to support all new initiatives and ensure the company can scale in the future. Read more about her role at Birchbox and why she is on the list for Women in Operations.