Reverse Logistics: The Biggest Retail Problem Technology Has Yet To Solve
While the flood of returned holiday orders cause reverse logistics headaches for retailers, technology has answers to address the problem. Find out how.
Operations & Fulfillment
U.S. Retailers Not Fully Meeting Consumers’ Ecommerce Fulfillment Demands
Data from a new survey from Temando shows a disconnect between consumer expectations for ecommerce fulfillment and what retailers are actually delivering.
On-Premise vs. Software as a Service in the DC: Nine Factors to Consider
As you consider acquiring new systems – OMS, WMS, etc. – there are 9 factors to look at when comparing software as a service to on-premise approaches.
Top 10 Ways Marketing Will Be Smarter and More Personalized in 2016
In 2016 and beyond, mobile engagement and marketing is moving towards reaching the individual consumer, at scale.
4 Reasons Successful Retailers Are Prioritizing Unified Commerce
So many need-to-have or impulse purchases are lost when retailers can’t satisfy those cravings in the moment.
Same-Day Delivery Should Be About Customer Convenience
You know how the cable guy gives you a 4-hour window of when he’s going to come connect your service, and it’s more like a 6- or 8-hour wait time? … Continue Reading →
Week in Review: JCPenney is Bringing Back Appliances
After more than 30 years, JCPenney decided to re-enter the appliance business when customer data showed that the vast majority of its shoppers own a home and are frequently searching for major appliance options on jcp.com.
Top 5 Shopper Preferences That Fueled Holiday 2015
It is all about drawing shoppers in with products they love. It’s no secret the best practices for a successful holiday campaign is knowing what shoppers care about and what inspires them to push “buy.”
How the Ecommerce Boom Has Affected Global Retail Logistics
The rapid growth in ecommerce has impacted global retail logistics, and merchants are challenged to keep up. See how this plays out across the globe.
Omnichannel Order Volume Spiked 72% During 2015 Peak Season
eBay Enterprise’s Digital Commerce Index also shows drastic increases in omnichannel commerce sales and fulfillment capacity to mitigate out-of-stock situations, save sales and meet tight delivery timelines during the holiday season.