UPS Bests FedEx in On-Time Performance during Christmas Week
Because of a policy shift and a willingness to turn away last-minute volume, UPS had a better Christmas week 2015 on-time performance record than FedEx.
Operations & Fulfillment
Omnichannel – Music to Your Ears?
Consumers made their transition to omnichannel some time ago, and slowly retailers are following suit.
In the Midst of Mobile Madness, Cross-Channel Strategies Remain Crucial
To meet the expectations of cross-channel customers, retailers must pursue a people-based marketing strategy that will help them reach shoppers in the right place, at the right time, with the right message. This, of course, is no small task. Customer recognition and real-time engagement across channels are major challenges facing retailers today. So where does a retailer begin?
With Shipping Prices Set to Rise, UPS, USPS Do Battle in Filings
UPS says in a filing that the U.S. Postal Service unfairly used its mail delivery monopoly to undercut private-market competitors on shipping prices.
Amazon Reportedly Stepping Up Its Air Transport Plans
Amazon is reportedly in talks to lease 20 Boeing cargo jets, and flying out of an old DHL facility in Ohio, as talk of its air transport plans grows.
Comparing Retailers in Holiday Order Cutoff Times
Here is a listing of holiday order cutoffs and Christmas fulfillment promises from 20 retailers. Santa, elves and all other North Pole personnel take note.
Week in Review: Star Wars! Nothing But Star Wars!
A little Star Wars’d out lately? With “Star Wars: Episode VII” (AKA “Star Wars: The Force Awakens”) having its much hyped and anticipated opening today, everybody is trying to get in on the action. And this also means Multichannel Merchant’s inbox has been flooded this week with all sorts of Star Wars stats and pitches.
UberRUSH, Shopify Offer Free Same-Day Delivery until Christmas Eve
Luring last-minute shoppers and merchants, Shopify and UberRUSH are offering free same-day delivery until Dec. 24 in New York, Chicago and San Francisco.
Carriers Laboring to Keep Up With Holiday Ecommerce Deluge
UPS’s on-time performance fell from Dec. 6-12 compared to 2014, and FedEx and UPS rose slightly according to ShipMatrix, as holiday ecommerce volume flowed.
Product Information Management: Your Key to Success In a Constantly Evolving Omnichannel Environment
As a marketer in today’s omnichannel world, you need to sell product through a slew of channels: ecommerce web stores, online marketplaces, brick and mortar, third-party resellers, company sales force, … Continue Reading →