Free shipping is the top priority for shoppers when it comes to retail policies, with 72% of responding consumers planning to take full advantage, according to Deloitte’s 30th annual holiday survey of consumer spending intentions and trends.
The U.S. Postal Service expects to deliver about 600 million packages this holiday season, up 10.5% over 2014, while hiring 30,000 to meet the peak demand.
The combined operations portions of eBay Enterprise and Innotrac will have more than 7,500 employees, operate 27 distribution centers and six customer service sites across North America and Europe.
Typical software tools today combine collaborative content tools and project management tools. Here’s why collaboration and project management is a “mind set”, and should not be an opinion to allow managers to work outside the system.
Confirmation of delivery not only builds consumer confidence and reduces queries to customer service, it can also provide a fantastic opportunity to encourage repeat orders and build a stronger relationship with your customer.
Instead of shopping on Black Friday, outdoor clothing and equipment retailer REI wants its customers to #OptOutside. Won’t REI lose a lot of money? Probably not, and here’s why. Also, here’s a look at the news, commentary and events that shaped the direct-to-customer world last week.
UPS expects holiday volume to grow 10%, as Q3 revenue dipped but profit grew through cost-cutting measures like expanded pickup locations, sort reductions.
Joining the likes of Uber, Postmates and FedEx, Amazon is facing a lawsuit from contract delivery drivers who claim they should be classified as employees
Nine months into the new world of dimensional weight pricing for smaller parcels, what are merchant shippers doing to address the increased costs?
For retailers, employing the omnichannel model is a necessity to appeal to today’s highly connected consumer and target their interest both in-store and across devices.