The West Coast Port Dispute: Lessons Learned for the Next Supply Chain Disruption
While it will take months for the return of normalcy after the West Coast port crisis, what about the next one? Partnering with a 3PL is one way to prepare.
Operations & Fulfillment
FAA Gives Amazon Green Light on Drone Testing – Again
The FAA again gave Amazon permission for drone testing, a month after complaints that a previous approval was moot because the vehicle had become obsolete.
Report Reveals Retailers Don’t Know Their Customers
While consumers are willing to share their personal information with trusted businesses for experiences that are unique to them, the study found, they expect brands to deliver an outstanding customer experience.
Making the Direct-to-Customer Returns Process Easy and Painless
How do you make your returns process easy and painless for direct-to-customer orders? We asked this question to three direct-to-customer retail executives who will be speaking at Operations Summit 2015, which will be held April 14-16 in Louisville, KY.
Getting Stores and Distribution Centers on the Same Omnichannel Track
As more retailers are going omnichannel to address the expectations of mobile and digital-savvy consumers, what needs to happen in stores and distribution centers? Here’s the answers from Kevin Gardiner and Walter Wallace, who are both speaking at Operations Summit 2015.
FedEx Will Buy TNT Express for $4.8 Billion
FedEx Corporation and TNT Express N.V. have reached conditional agreement on recommended all-cash public offer of €8.00 per ordinary TNT Express share. The transaction represents an implied equity value for TNT Express of €4.4 billion, or $4.8 billion U.S.
Automation Brings Efficiency to Order Fulfillment
Order fulfillment automation address the growing demand for quicker delivery by increasing the number of units that can be processed per day, and allows the distribution centers to get more out the door faster.
Amazon Dash Is NOT a Detergent, But Yet Another Hook Into Consumers
Amazon Dash, small branded buttons that consumers can stick up in their homes, allow for one-touch reordering of household items – just not Dash.
USPS Delays Parcel Price Increase
The USPS has put on hold planned pricing increases in parcel services until all pricing requests across products were approved by the PRC.
Automation and Technology Best Practices Revealed at Operations Summit 2015
At Operations Summit 2015, learn how major brands apply automation and technology to their fulfillment operations, leading to process and efficiency gains.