Consumers expect a seamless shopping experience across devices and channels. Retailers must meet this expectation or lose customers. While this statement should get your planning team talking, there are subtleties in this simple statement that can be easily overlooked and should be explored in more detail during your planning process.
In September, the United States Postal Service introduced new, lower rates on Priority Mail service for online retailers. On the surface, the change sounds like good news for ecommerce providers’ holiday shipping programs. But here’s what the USPS’s new rates really mean for online retailers.
A quick primer on imminent dimensional weight pricing changes from UPS and FedEx, how to calculate them, and what you can do if your business is affected.
The transaction provides Speed Commerce with a diverse list of marquee clients on long-term contracts, adds substantial fulfillment services assets, and solidifies the company’s position as one of the fastest growing providers of end-to-end ecommerce services.
Regional carrier OnTrac, announced a new service, DirectPost, which will enable it to provide next-day and two-day ecommerce shipping at postal rates.
As the year end approaches, software vendors often offer significant discounts in order to secure your business and book it in the current year. This is also true with some vendors at the end of each quarter. But don’t let the last-minute vendor discounts distract your company from prudent due diligence in selecting warehouse software.
Based on the preliminary consumer shopping data from the Answers Experience Index: 2014 U.S. Retail Report, Amazon is once again leading in online customer satisfaction. But its leadership is eroding. Here’s a look at who’s gaining on Amazon, and other key findings on holiday season behavior.
Through “omnichannel choreography,” retailers can orchestrate all the moving pieces of online order fulfillment and deliver the perfect customer experience.
In order to gain key customer insights, retailers shouldn’t be clueless about the path to purchase. With this infographic by Kenshoo, see how you can be smarter about a consumer’s path to purchase.
Can you pilot a drone? Then Amazon Prime Air wants you! Amazon is looking for flight operations and certification personnel for flight testing its UAS technologies. Here’s a look into Amazon’s next step toward making same-day delivery by drone a reality.