Target Offers Free Shipping on Orders Over $50
Firing yet another salvo in the retail discount shipping wars, Target announced it is offering free shipping on “nearly all” orders over $50.
Operations & Fulfillment
The Three Stages of Social Customer Service
A recent study by Forrester Consulting commissioned by Conversocial, identified three stages of social customer service maturity.
Why Growing Global Ecommerce Matters for Merchants
Pitney Bowes Vice President of Global Ecommerce Craig Reed explains why retailers should be concerned about their global ecommerce businesses, which sectors should invest in global, and what sort of research they should do before they go global.
Reducing the Cost of Order Fulfillment
Omnichannel commerce puts a premium on reducing the cost of order fulfillment while at the same time speeding up the fulfillment process. With automated storage and retrieval systems, this process reversed, with employees spending more time fulfilling orders.
Understanding Omnichannel Inventory Dynamics
Inventory visibility has the effect of making the supply chain work to optimum efficiency, a critical element for omnichannel success. Here’s why you need to use detailed inventory information to create a model that optimizes your particular fulfillment operation.
Optimizing Omnichannel Order Picking and Fulfillment Operations
Omnichannel is a studied approach to meet all of these customer expectations. In order to do so successfully, retailers must reevaluate their logistics business model by putting the focus on fulfilling more orders, faster throughput and lower costs. The first step in that process is understanding the trends that define the omnichannel marketplace.
Study: West Coast Port Strike Could Cost U.S. Economy $2.5B Per Day
A joint NRF/NAM study found a West Coast port strike could cost the U.S. economy up to $2.5 billion per day.
Why ShipStation Acquisition Bodes Well for Stamps.com
Investment advisory service The Motley Fool sees the recent acquisition of ShipStation by Stamps.com as a huge positive for the company.
Building Your Global Shipping and Distribution Strategy
Want to learn how to build your global shipping and distribution strategy? You will want to attend a session on this important subject at Multichannel Merchant’s Growing Global conference on July 15 and 16 in Long Beach, Calif.
Is Your Customer Experience Designed for Humans?
Your customers are not machines. You can target, track and acquire them, but you’re still dealing with conscious, emotional organisms. So how do you honor your customer’s humanity? In a world overloaded with choices, content and reviews, in what practical ways can you guide how customers relate to your brand?