Sustainability in ecommerce operations, the rise of autonomous vehicles and the need for supply chain visibility were all covered in day one of Ecommerce Operations Technology Summit 2022 in Orlando, FL. In this MCM CommerceChat podcast, Michaela Wallin of H&M helps us break it all down.
As much as ecommerce sellers want every shopper that loads up their cart to complete a purchase, the reality is that some simply won’t. However, many shoppers that vanish at the sight of added shipping fees will in fact hit the “buy” button IF they are given more shipping options and control over how they receive their order.
Boox, a company providing returns service with reusable boxes being trialed by companies like Sephora, Revolve and lululemon, is rolling out a line of reusable bags as it expands into apparel and other categories and looks to grow its footprint beyond the U.S. and the UK. The Boox Baag, as it’s called, is made from recycled polyester.
Amazon is challenging a union vote at a distribution center in Staten Island, NY, saying it should be thrown out due to illegal coercion on the part of the union, while the labor group is accusing the retail giant of sour grapes over an election it won. Union and employer are also locked in a dispute over an election in Bessemer, AL.
For shippers worried about the pressure to green up their shipping operations, and the associated costs and resources required, there’s good news. It’s not only the right thing to do for the earth but can be good for your business as well. Here actions you can take now to improve your sustainable shipping.
A tiny startup union dealt a major blow to mighty Amazon with a successful vote at a fulfillment center on Staten Island, NY led by a worker who had been fired two years ago, a move that backfired on the multi-million-dollar effort to thwart the organizing effort. But the matter is far from over as Amazon is sure to challenge the vote.
You may have heard there’s a global supply chain crisis. The good news is that retailers that proactively take the right steps to deal with it can not only survive but thrive. After all, when supply chain management is effective, it is proven to lower a company’s overall costs and boost profitability. Here are 5 ways brands can beat the crisis.
PayPal is extending returns services through its Happy Returns unit for free to all PayPal Checkout merchant customers, while also naming Ulta Beauty as an in-store returns bar partner, adding 1,300 locations and bringing the total to more than 5k in the U.S. The returns portal is also localized to 8 languages for EU and Canada.
Fred Smith, who started what became FedEx in the early 1970s and built it into a global shipping and logistics powerhouse, is stepping down as CEO, to be replaced by president and COO Raj Subramaniam, with Smith staying on as executive chairman. Industry observers expect a status quo transition, but wonder if that’s good enough.
How are you addressing speed to customer in a challenging environment? Multichannel Merchant brought together executives in transportation and logistics from top companies — GNC, Best Buy, Vermont Teddy Bear, Crutchfield, DSW and Saddle Creek Logistics Services — for a virtual Think Tank forum on the subject.