FedEx to Raise Ground, Home Delivery Rates
FedEx Corp. said on Dec. 4 it will be raising rates for FedEx Ground and FedEx Home Delivery by an average of 4.9%, effective Jan. 1.
Operations & Fulfillment
Survey: WMS’ Underutilized
A recent Supply Chain Consortium benchmarking and best practices survey of 100 top retail and related companies from Raleigh, NC-based consultancy Tompkins Associates reveals that too many organizations underutilize their warehouse management system (WMS) investment or do not make sound upgrade and replacement decisions.
Forecast Final Christmas Results Now
Early holiday 2006 results are in
Get Vocal about Self-Service
The world has lost patience with poorly designed self-service solutions. But you need automation to handle growing call volumes and to provide 24-hour
This call is being recorded
Until a few years ago, contact center agents were monitored only infrequently. But advances in technology mean that more and more agents are being recorded
TIDBITS
Hanesbrands closing DCs Apparel manufacturer/marketer Hanesbrands, whose catalogs include Champion and One Hanes Place, wasted little time following through
An education in ops
Adam Schwartz is vice president/general counsel for Colchester, CT-based S&S Worldwide, which sells education and recreation products to schools and institutions.
CAPTURING PHANTOM DEMAND
For many direct merchants, recording phantom demand can be as elusive as capturing an actual ghost. Advancements in contact center and Website technology
Close to home
Fewer and fewer shippers are overlooking the regional carriers, and the number of such companies is growing as a result.
Hit the skids and reorganize your pallets
Are you running out of space to store pallets? Do you have peak times when you simply don’t have a place to put all your skids? If so, consider these