Not My SKU

| Barbara Arnn

Something about returns suggests error someone, somehow, has miscalculated. That aura has helped establish a market for companies such as Liquidation.com,

Football Season

| MCM staff

As this issue goes to press, we’re coming up on the two-year anniversary of the Sept. 11 terrorist attacks. Although national security has increased markedly

Tell Them What’s Wrong

| Liz Kislik

YOU CAN’T EXPECT ANY WORKER to change an unsuccessful behavior unless you tell him what he’s doing wrong and how to fix it. But most people avoid giving

Buy Now, Pay Later

| Rama Ramaswami

Retailers may pride themselves on being but not, alas, when it comes to online payment options. Thus far in cyber space, there has been only one way to

Born Again

| Barbara Arnn

Can it really be only five years since online consumers were first identified? Forrester Research Inc. claims first to have defined this creature in a

Web-Based RFID: Hype and Glitz?

| MCM staff

TRUE OR FALSE: Like the Mesozoic, the Paleolithic, and the Industrial Era, the Age of the Bar Code has come and gone. The answer: Partially true. You

Cabin Fever

| MCM staff

THE WOOLLY SHEEP is no mammoth retailer, but from its little corner of Weed, CA, an historic lumber town (pop. 3,100) on the western slopes of Mt. Shasta,

Big Spenders (Sort Of)

| Rama Ramaswami

Retailers are more frugal with their IT money than firms in other industries are, but they do splurge on some things, according to Forrester Research

Rave Reviews for VendorNet

| Bill Kuipers

VENDORNET IS A WEB-BASED communications network that manages and tracks the order and delivery cycle between the retailer and the supplier. The company