Walgreens Instacart feature

Walgreens Partners with Instacart

| Mike O'Brien

Walgreens is launching same-day delivery with partner Instacart, starting in Illinois and rolling out to its 8,000 stores nationwide by the spring, beginning with express stops in Southeast Florida, Dallas, Atlanta, Washington D.C. and New York. Through the partnership, tens of thousands of items can arrive in as little as an hour.

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With Rising Parcel Costs, You Need Better Data

| Megan Rudolph

With the new year underway, you may be feeling the burden of the latest round of carrier rate and surcharge increases hitting parcel costs. In order to understand and mitigate their business impact, you need to arm yourself with information. How can you measure the net impact of these changes? It all starts with good, accurate data.

Locus robots feature

Locus Robotics Now a Unicorn with New Funding

| Mike O'Brien

Locus Robotics, a provider of autonomous mobile robots (AMR) for fulfillment warehouses, has raised $150 million in a Series E round, led by Tiger Global Management and Bond, bringing its valuation to the unicorn level north of $1 billion as its business multiplies. The company is looking to expand in Europe and enter APAC in 2022.

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Ahold Delhaize Steps Up Automation Efforts

| Mike O'Brien

Ahold Delhaize, the Netherlands-based grocery conglomerate that owns Stop & Shop, Giant and other U.S. chains, plans to pilot micro-fulfillment technology at one of Giant’s fulfillment centers in Philadelphia as it competes with Kroger’s e-fulfillment model using tech partner Ocado.

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Amazon Ups Surveillance of Contract Drivers

| Mike O'Brien

First it was AI-equipped onboard cameras watching Amazon’s contract drivers along their routes. Now an app called Mentor monitors driver performance, which can interpret legitimate activities as risky ones, resulting in lower scores and sometimes termination. The company has reportedly been using Mentor for years.

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The Future of Demand Planning and Management

| Mike Reed

The pandemic has highlighted the indisputable need for end-to-end supply chain transformation, and to move beyond traditional demand planning and forecasting. Retailers need to incorporate a more integrated approach to maximize their ability to respond with agility and resilience, focusing on flexible problem solving.

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USPS Posts in the Black, Promises to Address Problems

| Mike O'Brien

The U.S. Postal Service had a very rare quarter in the black, and the Postmaster General promised to implement a bold 10-year plan to address shortfalls in service, infrastructure and the workforce, saying the disastrous delivery performance over the holidays was unacceptable.

How Data Addresses Unavoidable and Avoidable Returns

| Ken Fleming

With the imperative to reduce returns shipping costs, it’s no wonder SMB fulfillment teams increasingly look for data trends. Patterns can help identify recurring fulfillment errors, which can be eliminated to help reduce avoidable returns. But as the stakes continue to rise, how do you address “unavoidable” returns?

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Congress Seeks to Cut USPS Prefunding

| Mike O'Brien

Yet another effort is underway in Congress to eliminate the costly prefunding of retiree healthcare benefits that have been an albatross for the U.S. Postal Service since a 2006 reform measure, and this time appears to have some more bipartisan momentum.

Instacart worker feature

Instacart Powers Same-Day Delivery for Family Dollar

| Mike O'Brien

Discount retail chain Family Dollar is jumping on the same-day delivery bandwagon through a national partnership with last mile leader Instacart, covering 6,000 of its stores in the U.S., the companies announced. They ran a successful pilot program in late 2020 at 275 Family Dollar stores and are now expanding it nationally.