A federal court judge issued a restraining order on New Year’s Eve that temporarily exempts 70,000 truck drivers from the Jan. 1 implementation of California’s new gig worker law AB5, after a legal challenge from a trucking group. The group contends AB5 was preempted by a 1994 federal statute; a hearing is scheduled for Jan. 13.
It is the synthesis of things Amazon does so well that makes it seemingly invulnerable. To me, trying to beat Amazon on just logistics without a symbiotic combination of brand, merchandising, marketing, technology and a financial war chest is just pure, unadulterated sophistry. Is there such a thing as an effective anti-Amazon strategy?
A seeming disconnect between fewer last-order promise dates and faster holiday delivery times is explained by the rising popularity of buy online, pickup in store, according to an annual survey from Kurt Salmon. This season, 53% of retailers didn’t offer a last order promise date to avoid disappointing customers.
With historically low unemployment, the competition for reliable hourly workers has never been so stiff. Traditional employers are further hampered by gig companies luring workers with promises of flexible schedules. Here are some hiring and workforce trends to watch out for in 2020 that can impact your business.
Creating a unique, efficient, and personalized experience can have a tremendous impact on business growth.
As we head into the new year, here are 4 trends for ecommerce companies to keep an eye out for and leverage in order to transform their support center and elevate the customer experience.
From the Amazons and Alibabas of the world, to B2B suppliers like Grainger and Readerlink, to other niche and specialty suppliers and retailers, delivery is a crucial component of any ecommerce company’s success. Here are three steps ecommerce companies can take to ensure they don’t crack under the pressure to deliver in 2020.
Multichannel Merchant has published its fifth annual MCM Top 3PL listing for 2020, a searchable directory of leading third-party logistics (3PL) providers in ecommerce and direct-to-customer operations. 3PLs have been growing in importance as ecommerce grows and more merchants look to outsource operations and fulfillment.
Target’s new last-minute delivery deals and deadlines for holiday gifts has it going head-to-head with Walmart over whose fulfillment is faster and more accommodating for shoppers. Both retail giants offer free two-day shipping, but Walmart has the edge in guaranteed delivery by Christmas for ultra-last-minute shoppers.
Amazon is telling 3P sellers they can’t use FedEx Ground for Prime deliveries this holiday season, citing performance issues, according to the Wall Street Journal, saying the policy will remain until there are improvements. UPS and other carriers stand to benefit in the short term if they can find room in their networks.
While it may vary by industry, every supply chain has its own set of pain points. When left to fester, they can create permanent damage. Working to identify and immediately triage these pain points should be a top priority for all companies. This 3-step process has proven to be an effective way to get to supply chain optimization.