Simply installing a new WMS by layering it on top of existing processes is a waste of time and money unless processes are streamlined to work in concert. When you add new automation or technology to the mix, the project becomes more complex. Here are 11 points to consider to help you achieve synergy and ROI.
Deutsche Post unit DHL Supply Chain North America is investing $300 million to increase the level of automation and robotics at 350 of its 430 facilities, to better handle the crush of ecommerce orders. DHL also plans to open a 24,000-square-foot innovation center near Chicago in September 2019.
UPS, FedEx and the U.S. Postal Service got virtually all packages delivered on time over Cyber Weekend, according to an annual analysis conducted by Shipmatrix based on its shipper data, achieving the highest overall marks since 2013.
After beefing up its grocery delivery chops here, including automated kiosks and crowdsourcing, Walmart is now testing same-day grocery delivery to customers in China through a hookup with WeChat and delivery service Dada. This is separate from Walmart’s partnership with JD.com, although both have invested in Dada.
With the holidays upon us, porch piracy is on the rise as opportunistic thieves pilfer deliveries. Ecommerce brands are often left with two choices: Replace the stolen items free of charge or risk losing customers and future revenue. By taking preemptive measures however, you can reduce theft and improve the bottom line.
Both the U.S. Postal Service and Amazon experienced data glitches that exposed customer information. The USPS may have exposed the personal data of more than 60 million customers, while Amazon told customers their names and email addresses were exposed due to a technical error on its ecommerce site.
Many companies implement ERP, order management and warehouse management systems without programming major modifications. However, there are certain circumstances where modifications will give you higher usage, increasing sales and savings.
High-end handbag, luggage and accessories seller Vera Bradley was looking to enhance the customer experience by adding texting as a contact channel, after realizing shoppers might have already been trying to send texts to customer service numbers. See what results the company experienced with an integrated text solution.
As you consider your packing supply requirements, you need to look beyond just buying boxes and dunnage. The larger issues of dimensional weight, increased labor costs, brand perception and environmental impact are important, too. These 7 recommendations will help as you review your packing and shipping processes.
FedEx announced a 4.9% general rate increase (GRI), matching increases from both itself and UPS in recent years. As each carrier will target different increases in their rates between services, weights and zones to net the overall average increase, here’s a deep dive look at how the FedEx GRI breaks down among its shipping services.