Product Personalization By 3PLs Becomes A Competitive Advantage For Brands

| MCM Staff

This report highlights the growing importance of product personalization in the ecommerce industry, emphasizing its role as a competitive advantage for brands. It discusses the evolution of personalization from traditional methods to sophisticated personalized-to-consumer (P2C) offerings facilitated by innovative 3PL providers.

High-Touch Returns Become Point of Differentiation for 3PLs

| MCM Staff

This report highlights the rising challenge of returns in the ecommerce landscape, a crucial point of friction in the customer experience. The focus of this report is on the differentiation potential for 3PLs through high-touch returns solutions. It delves into case studies, showcasing how a tailored approach to returns, involving personal responsibility, traceability, and collaboration, benefits brands

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Goods-To-Person in E-Fulfillment: Flexing Along With Demand

| Mike O'Brien

Ecommerce demand may not be exploding like 2020 and 2021, but retailers are increasingly looking at automated solutions like goods-to-person (GTP) systems to help future-proof their operations as conditions fluctuate. Automated storage and retrieval (AS/RS) and autonomous mobile robots (AMR) are gaining serious traction, with rapid market expansion projected between now and 2030.

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Foreign Trade Zones: A Hidden Gem for Retailers

| Mike O'Brien

Foreign Trade Zones (FTZs) have been around since 1934, yet many retailers don’t know the program exists, or anything about the benefits they can realize from deferring or eliminating import duties, tariffs and taxes. This MCM Special Report taps experts in logistics, importing and FTZ operations to help you make an informed choice.

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Automation and Robotics: Moving Past Limitations to Gains

| Mike O'Brien

This special report from Multichannel Merchant explores the issue of automation and robotics through the lens of project timelines, lead times on equipment, ROI and performance gains. Industry experts provide perspectives on the business case, implementation and integration considerations, shelf life and future proofing and what’s next.

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Shipping Capacity Management: The Outlook for 2022 Peak

| Mike O'Brien

While most markers indicate more than sufficient carrier capacity to meet Q4 demand, that doesn’t mean all is smooth sailing, with chokepoints and a possible dockworker strike. This operations special report on capacity management from Multichannel Merchant taps experts and retailers on the Q4 outlook and what to expect.

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Cross-Border Ecommerce: Facing Logistical Challenges, Seizing Opportunities

| Mike O'Brien

With worldwide cross-border ecommerce sales reaching as high as $2 trillion by 2030, the opportunity is hard to ignore, but there are logistical hurdles to overcome. The good news: provider networks have made it easier than ever for even SMBs to jump in. This MCM report taps cross-border experts to explore both the risks and rewards of cross-border ecommerce in 2022 and beyond.

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WineDirect Taps Tech to Scale, Drive Order Accuracy

| Mike O'Brien

WineDirect, a leader in ecommerce and fulfillment for wine brands, was seeing its subscription business explode, requiring greater personalization on many orders. In this special report, learn how its used technology to meet the challenges of various order types and regulatory requirements, while maintaining a top-flight CX.

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Inventory Management in 2022: Navigating Disruptions

| Mike O'Brien

This special report from Multichannel Merchant will address how the right tools and technology not only provide greater inventory accuracy and visibility, but help you prioritize and track SKU movement within a facility, among network nodes and in partner channels. It will also cover advanced capabilities as well as must-have systems.

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Solving for Oversized Fulfillment in Ecommerce

| Mike O'Brien

Oversized fulfillment for ecommerce remains a black hole for many. Pickup/delivery schedules, assembly and costs all friction factors. How do you find more efficiency by reducing costs and what are the customer expectations? Retail executives discuss the issue in our inaugural Think Tank Forum, “Solving for Oversized Fulfillment.”