A seeming disconnect between fewer last-order promise dates and faster holiday delivery times is explained by the rising popularity of buy online, pickup in store, according to an annual survey from Kurt Salmon. This season, 53% of retailers didn’t offer a last order promise date to avoid disappointing customers.
Through new partnerships with Michael’s, CVS and Advance Auto, UPS is more than doubling its network of U.S. Access Point locations and adding Sunday pickup and delivery in January for business and residential customers as it engages in an arms race with FedEx. This gives UPS 63,000 U.S. locations, compared to 62,000 for FedEx.
Descartes Systems Group, a provider of Software-as-a-Service for logistics in B2B and B2C companies, has acquired parcel shipping software firm ShipRush for $14 million, expanding its services as it goes after midmarket ecommerce shippers. See what the business combination means for their joint customers.