Target reported strong Q2 performance, with 34% growth in ecommerce sales, nearly 75% of which was attributable to its same-day order fulfillment strategy including buy online pickup in store, curbside pickup and local delivery. The retailer beat expectations on earnings, comp growth and revenue, and raised 2019 guidance.
The seemingly weekly drumbeat of retailers either closing stores or filing for bankruptcy is evidence of the ongoing seismic shift in customer demands and expectations, and the failure of many to pivot fast enough to meet them. Here is how retailers should navigate through the changing tides of the industry.
Retailers lowered the bar for Christmas season fulfillment, then easily cleared it, according to Kurt Salmon. Ninety-three percent of retailers tracked were able to process and deliver customer orders by the last guaranteed delivery date. But 33% of them ditched their last order promise date as Christmas approached.
Macy’s is partnering with Facebook by bringing 150 ecommerce brands it is connected with to nine high-traffic stores this holiday season. Here is how this initiative between the social network and Macy’s is putting the spotlight on small businesses.
Macy’s Inc. reported a 1.1% decline in net sales for the second quarter, from $5.6 billion to $5.5 billion, with comp sales inching up just 0.5% and double-digit online sales in the same period. Mobile sales via the Macy’s app were up 50%+ in the first half of 2018. See how Macy’s did in other areas of its business.
Marvin Ellison, who took over JC Penney after the turbulent Ron Johnson era but has overseen the business during its recent decline, has jumped ship to become the new CEO of home improvement firm Lowe’s as it tries to keep up with category leader Home Depot.
Dick’s Sporting Goods, Amazon and Macy’s are all planning new facilities and there is spec building activity afoot in Jacksonville, FL and Winnebago County, IL, in our latest MCM fulfillment and distribution center roundup.
To help it adapt to the changing face of retail, Macy’s has acquired STORY, a concept store in New York. Discover how this acquisition will enhance the in-store customer experience for Macy’s.
Macy’s announced it would close an additional 11 stores this year in an effort to continue improvements in organizational efficiency and to allocate resources to support its growth strategy. Here is the reason behind the closures and what it means for Macy’s.
A record $5.03 billion was spent online this Black Friday, up 16.9% from $4.3 billion in 2016, according to data from Adobe. It’s also been a very mobile holiday thus far, with more than half of ecommerce traffic coming through smartphones or tablets for the first time, Adobe reported.