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A Crawl and Walk Approach to Omnichannel for Macy’s
With omnichannel becoming the norm these days, retailers are trying to figure out where to begin, which avenue to take first. Macy’s
With omnichannel becoming the norm these days, retailers are trying to figure out where to begin, which avenue to take first. Macy’s
Macys’ inventory levels continue to be negatively impacted as a result of protracted labor issues that tied up shipments at 29 West Coast ports for months.
A listing of some recently announced distribution center expansions and additions in retail and direct-to-consumer operations.
Executives from Macy’s, Lowe’s and The Limited said the impact of mobile on omnichannel engagement has been huge and has progressed faster than expected.
O+F’s listing of recently announced expansions, additions and closures in retail distribution centers.
Macy’s Chief Financial Officer Karen Hoguet told analysts the company’s retail network gives it an advantage in the ever-more-crowded same-day delivery sweepstakes, as well as in omnichannel fulfillment.
While the fourth quarter showed a 1.6% decline in sales, Karen M. Hoguet, chief financial officer at Macy’s, said moving forward the retailer plans on making strides in its omnichannel fulfillment initiatives including buy online, pick up in-store, and same-day delivery.
In an effort to get ship more orders to more customers throughout the central and southern regions in the U.S., Macy’s announced plans to build a new $170 million direct-to-consumer fulfillment center in Tulsa County, OK.
In an effort to save nearly $100 million annually, Macy’s has laid out a cost reduction plan which includes laying off 2,500 workers and the closing of a handful of its brick-and-mortar stores.
Macy’s sales in the third quarter totaled $6.276 billion, up to 3.3% from total sales of $6.75 billion in the third quarter of 2012.