Orvis: Old Dog with New Tricks
Having been around since 1856, Orvis could qualify as an antique. But to prove that it’s anything but dusty and dated, the cataloger/retailer has spruced
Shipping/Delivery
Opinion and Response
A Gaffe of Biblical Proportions I would like to respond to your Backword item (Sell Me, Don’t Save Me, January issue) regarding our use of the Biblical
Operations and Management: To Lease or to Buy?
Like consumers shopping for a car, catalogers often debate whether to lease or buy a new piece of equipment for their distribution centers. Sure, you
Storehouse: Stockpiling Stuff
Retailers are working more closely with suppliers and customers to keep the right items in stock at the right time, reports a recent inventory management
Working Gear: Catalog/Order Management Software Review 2002
Just as direct-to-customer software has become a mature product, the recession is causing slower sales, fewer installations, and layoffs and reorganizations
Vanilla Days
Three components are crucial to defining requirements for a new software application: 1) documenting existing processes; 2) assessing the functionality
Storehouse: Sofa Unfurls Bed, Chases Woman!
In a retail environment where the pinnacle of customer service is a no-questions-asked return policy, the challenges of handling retail returns can become
2002: THE YEAR WE MAKE CONTACT?
It wasn’t supposed to be like this. 2001 was to be the year when colonists on the Moon discovered a black monolith, which emitted an ear-piercing signal
Orvis spruces up, launches spin-off
Having been around since 1856, Manchester, VT-based Orvis could qualify as an antique. But to prove that it’s anything but dusty and dated, the cataloger/retailer
Overstocks Not a Problem
Fears that January would find catalog warehouses brimming with unsold merchandise have been mostly unfounded. Even San Francisco-based Rochester Big &