.Com Distribution

| MCM staff

With 90-minute click-to-ship processing, real-time inventory reporting and unsurpassed client care, Dotcom Distribution offers fulfillment solutions that

CTC Distribution Direct

| MCM staff

Every day, we help hundreds of major catalog, direct response and e-commerce companies save $$$ on their product delivery costs. Assisting them with the

Moving Target

| Ernie Schell

If you sell online, you are a high-profile target for credit card fraud. Catalogers and retailers have a fraudulent credit card rate of 1% or less, compared

Nothing but a Hound Dog

| MCM staff

Good sales cover a world of evils. How many times have I repeated this truism while returning to my rental car after having visited one of many hot dot-coms

Outward Bound

| Rama Ramaswami

Every April, it’s travel time for the editors of Operations & Fulfillment. That’s when we scurry around the country visiting five trade shows in four

fenvessy on personnel

| MCM staff

Productivity Improvement and Cost Reduction The overall goals of the executive in charge of fulfillment should be three-fold:- provide fast order turnaround;-

call center

| MCM staff

Vice President Profit and loss and strategic responsibility for the success of the telemarketing operation, including:- Profit and loss responsibility

fenvessy on personnel

| MCM staff

Writing the Job Description As in most enterprises, the success of a fulfillment operation depends, in large part, on the quality of its people at all

talking heads

| MCM staff

“Has the recent downturn in Internet stocks affected your business?”I don’t believe we’ve been affected at all, to tell the truth. We see no signs of

Orvis Gift & Home, Holiday 1999

| Sabrina Home

With its front cover, Silver Award winner Orvis Gift & Home transports readers to a warm country setting. After all, who can resist Orvis’s adorable cover