Glass, Plus

| Rama Ramaswami

SIMON PEARCE may prefer to be known as one of the world’s best glass craftsmen, but he is also a trailblazer of another sort. The business that bears

Opinion and Response

| MCM staff

Mourning the Late Great Kate The world was saddened by the death of legendary actress Katharine Hepburn on June 29. Geoff Batrouney, executive vice president

Vital Signs

| PHILIP GODDEN

Numbers are a significant part of prevention these days after all, people change their entire lifestyles on the basis of numbers such as blood pressure

Made in Buffalo

| D. Douglas Graham

BUFFALO, NY, is known today for Buffalo wings, Lake Erie, and some of the nation’s most punishing winters. Few remember the time when the City on the

Loose Ends

| Rama Ramaswami

Remember the days when fulfilling an order was a simple matter of throwing stuff into a box and taping it shut? Today’s complex fulfillment processes

A Booth’s-Eye View of NCOF

| Jeff Kline

THIS PAST APRIL 13-16 I attended the 2003 National Conference on Operations and Fulfillment (NCOF) at Walt Disney World’s Dolphin Resort. Mickey Mouse

This Wizard Isn’t Named Harry

| Jeff Morris

ANYONE FAMILIAR WITH a certain (rather popular) series of books will recall the magical map that figures prominently in several of them. It shows not

Alloy to Buy Delia’s

| MCM staff

In a blockbuster deal, teen apparel and sporting gear cataloger Alloy agreed on July 31 to buy its closest rival, teen apparel and accessories cataloger/retailer

Opinion and Response

| MCM staff

The winners of the 18th Annual Catalog Awards and the 4th Annual I.Merchant Awards were announced at the Annual Catalog Conference in San Francisco on