Around the World in 80 Ways
Your reps may not be like Phileas Fogg, but they can still explore new customer service territory with maps that guide them through every step of the
Channel Integration
the lowdown on…payment processing packages
PAYMENT PROCESSING SYSTEMS Should you outsource or buy your own? Real-time or offline? Here’s everything you need to know when considering your payment
CASE STUDY: ROSS-SIMONS
Coordination, Not Integration… Not Yet, Anyway With 11 stores, a four-year-old Website, and an annual catalog circulation of about 70 million, jewelry,
short takes
Plug and Play? Not yet, although retailers wish they could. Ideally, a customer would be able to buy anything from anywhere – a brick-and-mortar store,
short takes
Outsourcing takes off; systems integration lags; international expansion picks up the paceThree’s Company What do you do when you have too much to do?
It’s a Small e-World After All
A redesigned site welcomes consumers to the wonderful world of DisneyStore.com.
FINANCE Taking back the Web
As market cools, some spin back Web units Last year, multichannel marketers were racing to spin off their Internet divisions as separate public companies.
CommercialWare, Inc.
As a leader in order management and fulfillment software, CommercialWare is redefining the direct-to-consumer market by delivering powerful solutions
CHANNEL YOUR POWER
Managing multiple fulfillment avenues calls for a flawless performance. Get the choreography right with these steps from seven successful merchantsRemember
MANAGEMENT SOFTWARE REVIEW
Vermont Teddy Bear on CatMan This month, Arthur Borden, direct mail manager of stuffed bears marketer Vermont Teddy Bear, reviews the CatMan catalog management