Cross Channel Merchant of the Year
The Orvis Co.: Cross Channel Merchant of the Year
Channel Integration
How Customer Loyalty Differs Online
The major difference online is the ability to track nearly all customer behavior and transactions. In the multichannel world, this can be difficult. Without this limitation, online sellers can focus entirely on the driving customer value and loyalty directly.
Just do it
By now the evidence is overwhelming that behaviorally triggered marketing e-mails work like gangbusters that is, when they’re implemented. Trouble is,
Get Into Bed and Breakfast With Stash Tea
Maybe There’s No Such Thing as a free lunch, but you can get a free breakfast and a bed thanks to The Stash Tea Co. The Portland, OR-based specialty teas
DineWise Acquires Home Bistro
Gourmet Foods Merchant Home Bistro Foods is Back in Business: Rival prepared-foods merchant DineWise bought the company out of Chapter 11 on June 11.
Inside the Spiegel Sale
For the Second Time in Less than a Year, Spiegel Brands has a New Owner. Signature Styles, a newly formed division of private equity firm Patriarch Partners,
Touchstone Gets a New Lease on Life
Gifts and Home Decor Cataloger TouchStone has a New Lease on Life: It was acquired in early June by Gardens Alive! TouchStone founder March Sarah Luce
Using BI to Sharpen Your Competitive Edge
True multichannel success can only be achieved when the retailer has visibility into all channels separately and as a single, cohesive business. Retail-focused business intelligence (BI) and analytics can help.
Double the Deals vs. the First Quarter
The Level of Deal Making during the first quarter of 2009 was rather slow, with just 12 transactions. But that’s twice as many compared to the quarter
Cheer Up: Things Could be Worse
The phrase cautious optimism is always overused in recessionary times. It’s often a way for financial analysts and trade journalists to put lipstick on