Computer reseller Zones (Nasdaq: ZONS) recorded a nice boost to its bottom line for the quarter ended June 30. Second-quarter profits soared 52%, to $4.4 million, up from $2.9 million for the same period in 2006. What’s more, the Renton, WA-based merchant
The harsh new postal rates imposed in May are three months old. Mailers should be used to them, right? Think again. Many are still reeling and figuring
Managing customer relationship management used to be pretty simple. Most shopkeepers knew their patrons personally. They lived in the same community,
In Chinese society, red envelope refers to a monetary gift placed in a red packet because the color symbolizes good luck. That’s where Red Envelope got
A hot trend in the food catalog category is offering prepared gourmet meals. But catalogers that sell traditional food gift items ranging from fruits and
It was a promising quarter for the 10 publicly traded consumer merchants reporting financial figures for Multichannel Merchant. Revenue increased for all but one of the companies tracked, and only two failed to show improvements in their bottom lines.
Delivery-wise, May 2007 was almost a carbon copy of May 2006, which was nearly identical to May 2005.
When Steve August joined Brookstone in 2001 as its vice president of customer marketing, source allocation meant matching a purchase back to a specific
It might be summer, but Sun Capital Partners isn’t ready to take a vacation. The private equity firm on July 11 acquired food gifts cataloger Hickory Farms. Terms of the deal were not disclosed.
Recent developments in e-mail marketing are creating new possibilities for an old set of catalog metrics: recency, frequency and monetary value. Here’s