APOCALYPSE NOW
You love reading predictions admit it and we love making them. And the good thing is, we’re not always wrong! For instance, in this space in a February
CRM
NETSUITE KICKS OFF NEW YEAR WITH 50% DISCOUNT FOR SALESFORCE.COM DESERTERS
SAN MATEO, CA – January 20, 2005 – NetSuite, Inc., started 2005 with a package of discounts and data migration offerings for companies considering or using salesforce.com’s stand-alone sales force automation (SFA) applications. For prospects considering …
Hundreds of QuickBooks Users Switch to NetSuite
SAN MATEO, CA – January 6, 2005 – NetSuite, Inc., today announced that since
the launch of the company’s NetSuite Small Business in August 2004, hundreds
of companies using QuickBooks Pro have switched to NetSuite.
Sell them more*
Every executive knows that you make more money selling to your existing customers than you do chasing new ones. That’s why so many companies place so
Customer Service
There’s very little the world can throw at U.S. consumers to keep them from spending money, a reporter for CNN/Money wrote in February 2003. Consumers
First Class Technology
When training is in order for new technology, cataloger/retailer OfficeMax heads to the classroom. The Itasca, IL-based office supplier, which has six
Getting Personal with Relationship Marketing
It is time to face reality: Customers do not want to have a relationship with your company. Relationships require a commitment from everyone involved.
Happily Ever After
The promise of customer relationship management is great collecting real-time information that allows you to provide the right product, price, and service
A System to Tackle Tough DM Tasks
When the great jazz composer, pianist, and bandleader Duke Ellington wanted to offer the highest praise, he would say that something or someone was beyond
First Things First: The Three P Factors
The concept of customer relationship management (CRM) is simple: The integration of people, processes, and technology helps a company effectively manage