Harry & David Adds Wine to its Inventory
As part of a natural progression, Harry & David expanded its inventory to include wine. See what Harry & David has planned for its new addition.
Ecommerce
Lands’ End Makes Online Shopping Seamless for International Customers
Lands’ End is working with Borderfree to provide an easier and more efficient online shopping experience for its international customers. See Lands’ End’s plans going forward.
Six Action Items to Improve Customer Experience
Customers are more empowered than ever before. They can easily access information to make better buying decisions, shop with companies around the globe, and share their experience with millions. They can do all of this without leaving their easy chair. Here are six ways to improve the customer experience.
How to Handle Subscription Renewals
With the maturation of SaaS products, digital content paywalls and downloadable software products, there is even more demand for improved multi-period subscription billing. See the different options for subscription renewals.
Top 5 User Testing Tips for Shopping Cart Success
Usability testing can help store owners improve their shopping carts to eliminate any anxiety or confusion throughout the checkout process and lead customers seamlessly through the conversion funnel. To help owners utilize usability testing to beat the shopping cart abandonment average, we’ve pulled together this list of the top five user testing tips for ecommerce.
TruST Seeks Catalog Shoppers Input on Marketplace Fairness Act
The True Simplification of Taxation, also known as TruST, is asking millions of catalog shoppers to let the House Judiciary Committee know how the passing of the Marketplace Fairness Act could affect them as shoppers.
Kohl’s Expects to Hire 50,000 Holiday Employees
In anticipation of the upcoming holiday shopping season, Kohl’s announced that it will hire 50,000 seasonal employees nationally in various in-store, distribution center, and customer service positions.
Merchants Held Accountable for Online Privacy Protection
With IAB Europe reporting an 11.5% growth in the European online advertising market, TRUSTe, the global data privacy management (DPM) company, today announced findings from its latest privacy research – examining consumer’s opinions about online behavioural advertising (OBA) and who they consider responsible for their online privacy.
Canada Post Launches Same-day Delivery in Greater Toronto Area
Same-day Delivery has come to Canada. Canada Post announced Tuesday that it launched a pilot program in the greater Toronto area that will provide evening delivery of products ordered earlier … Continue Reading →
Small Retailers Address Need for Marketplace Fairness Act
The National Retail Federation has released a short video featuring small retailers from across the country expressing the online disparity between Main Street retailers and internet retailers, along with the “urgent” need for Congress to address the Marketplace Fairness Act.