How Data Science is Driving Customer Satisfaction

| Sujay Kar

The ecommerce space is going through a major transformation where one-to-one marketing and personalization are driving innovations through technologies like machine learning. Here are five ways data science can help drive customer satisfaction.

49 Elements Your Product Detail Page Must Have

| Daniela Forte

Simply selling a great product just won’t cut it anymore, today retailers need to find various ways to make their products stand out among the crowd. This infographic provides 49 elements that will ensure that your product detail page is up to the task of beating your competitors.

Guitar Center Introduces New Mobile App

| MCM staff

Guitar Center introduced its new mobile app that grants customers unlimited access to new and used gear from their favorite brands. See what other features the new mobile app will have and what it means for the brand.

When Politics and Retail Collide

| Daniela Forte

Retailers are continuing the “dump Trump” trend, at least in terms of products bearing his family name, as the controversial businessman-turned-president makes moves executives have concerns about – or as they anticipate or experience customer blowback. See which brands and retailers are taking the stand against President Donald Trump and what it means for each of them.

Michael Kors

Michael Kors Expands Store Pickup to All U.S. Locations

| Mike O'Brien

Having seen success in a 10-store pilot of buy online, pickup in store (BOPIS) program in the third quarter of 2016, Michael Kors plans to roll it out across all of its 300-plus U.S. locations this quarter. The company has also seen success with its new line of wearable technology, and is continuing its pullback from the wholesale channel.

The True Cost of Cybercrime in Ecommerce

| Daniela Forte

Cybercrime in ecommerce is not a joke today. Data breaches are on the rise since 2013 and it is important that retailers are aware as we go into 2017 full-steam ahead. This infographic by BigCommerce and Symantec provides a deep dive look at how cybercrimes will impact retailers in 2017.

warehouse, distribution center, fulfillment center, ecommerce, ecommerce fulfillment

Ecommerce Drives Booming Canadian Warehouse Market

| Mike O'Brien

Pure Industrial Real Estate Trust, with FedEx and Best Buy as clients, said ecommerce will make up 50% of its Canadian warehouses, up from 30% today. See what other plans the company has, including wooing Amazon as a client north of the border.