It’s not that the customers’ web performance needs should take a backseat; rather, their needs will be better served if the business and IT teams are able to meet their goals in the fastest and most efficient manner possible. Here are four steps that any online retailer can take to accomplish this.
JackThreads Customer Engagement Manager David Tull talks about using social media in the contact center and its contribution to the company’s success.
Days after going into Baltimore and Miami, Amazon Prime Now one-hour delivery is available in Dallas; Amazon also faulted the FAA on slow drone approval.
Good news for small- and medium-size retailers left in the dark with the impending shutdown of Amazon Webstore: eBay Enterprise has announced the availability of its new Magento Small Business program to help emerging businesses quickly deploy affordable online Magento storefronts.
No joke – on April Fool’s Day, you can bid on the New York Mets Bullpen Car, thanks to an online auction partnership between Sotheby’s and eBay. Here’s a look at the partnership, and what other items will be available from more than 13 historic New York estates.
Each year online retailers are victims to shopping cart abandonment. As a result they are losing an enormous amount of potential revenue. See why you may be a victim of shopping cart abandonment
The National Retail Federation presented Congress solutions to better protect consumers and help businesses prevent cyber attacks and data breaches. See what their plans are to prevent cyber attacks and data breaches.
Attendees at NEMOA’s directxchange conference in Boston last week offered their reaction to the Marketplace Fairness Act, see what they had to say.
Mobile apps are on the rise this year as consumers are spending increasingly more time on them than a year ago. Fifty percent of smartphone users have also made a purchase using a smartphone. See what other statistics are revealed in this infographic.
The year 2014 was the biggest year ever for online video viewing. More than ever, shoppers engaged with video to help them make purchase decisions and were more likely to buy after viewing. Here are the four key findings from the 2014 Video Commerce Benchmarks Report, produced by Invodo.