New Report Identifies Omnichannel Fulfillment Leaders, Highlights Gaps
Given growing customer expectations, more retailers are investing in new omnichannel capabilities, but room for improvement remains, a new report found.
fulfillment
Kohl’s Adds Same-Day Delivery in 6 New Markets with Deliv
Kohl’s has added same-day delivery service in 6 new markets, bringing the total to 9, with help from crowdsourced last-mile delivery provider Deliv.
Toys R Us Slashes Free Shipping Threshold from $49 to $19
Toys R Us, ahead of the holiday crowd, slashed its free shipping threshold for Toys R Us and Babies R Us from $49 to $19 except for some heavy/large items.
Uber Reportedly Working with Retailers on Same-Day Delivery
Uber plans to provide dozens of retail and apparel brands in New York and San Francisco with same-day delivery, and is in talks with ecommerce platforms.
Curbside Expands to New York, Tries Out New Light-Up Stations
Pickup app Curbside has expanded to New York and Los Angeles, and is testing an updated pickup location with color-coded lights to signal shoppers.
Target Corp. Sees Q2 Gains, Plans Supply Chain Readjustments
While reporting a strong Q2 with revenue and income gains and higher guidance, Target Corp. said its supply chain needs to align with omnichannel realities.
Sears Goes Into the Black in Q2 from Asset Sales
Sears Holding Corp. showed a rare profit in Q2 thanks to property sales, while overall sales declined by 27.3%; comp sales were down at Sears and Kmart.
Ecommerce Innovation Happening Around the World
Forrester analyst Zia Daniell Wigder told Growing Global attendees that ecommerce innovation is not just U.S.-based but distributed widely around the globe.
Understanding the 8 Stages of the Omnichannel Order Lifecycle
To optimize operations and drive success, retailers must focus on processes, technology and people across all 8 stages of the omnichannel order lifecycle.
How to Survive and Thrive in Today’s Omnichannel World
Rising customer expectations continue to fuel omnichannel growth. No matter where you are in your omnichannel journey, here are 3 ways to advance it.