Retail supply chains are being upended by dynamic changes in the marketplace and among consumers. Here are 3 key trends to watch for in supply chains for 2017 that will continue to heavily impact freight transportation and logistics in retail and ecommerce.
Retailers are having a hard time updating their supply chain systems and technologies to keep up with the new reality of heightened customer expectations in an era of digital disruption but are feeling increased pressure to do so quickly, according to a new survey from Convey.
To execute the perfect customer order, your order management solution must deliver what customers now expect – the omnichannel experience of buy anywhere, fulfill anywhere and return anywhere. Otherwise, they’ll quickly find somewhere else where they can get that experience.
Having seen success in a 10-store pilot of buy online, pickup in store (BOPIS) program in the third quarter of 2016, Michael Kors plans to roll it out across all of its 300-plus U.S. locations this quarter. The company has also seen success with its new line of wearable technology, and is continuing its pullback from the wholesale channel.
Pure Industrial Real Estate Trust, with FedEx and Best Buy as clients, said ecommerce will make up 50% of its Canadian warehouses, up from 30% today. See what other plans the company has, including wooing Amazon as a client north of the border.
Intelligent omnichannel order allocation allows you to make smarter order fulfillment decisions. With real-time inventory visibility across warehouses, stores and 3PLs, you can dynamically set up and apply business rules to automate processes, reduce costs, speed delivery or combine a number of factors to profitably meet customer expectations.
FedEx Supply Chain, rebranded from the company’s 2016 acquisition of Genco, is rolling out FedEx Fulfillment, a solution that provides a full suite of warehouse, inventory management and delivery services for small- to medium-sized businesses that is directly competitive with Fulfillment by Amazon (FBA).
Same day delivery represents an opportunity area for retailers as delivery partners can make it a reality across a wider swath of the country than Amazon, which covers 27 U.S. markets at present, according to a new report from L2. See what other insights the report uncovered, including consumer expectations for fast shipping and how one major retailer is pivoting to the new reality.
There often isn’t a “single version of the truth,” one official set of figures for sales, inventory, plan and history in DTC operations. For management to have confidence in the integrity of the data they’re using, the time has come to advocate and budget for projects that resolve these problems.
Without accurate, timely and complete inventory visibility, efficiently managing your ecosystem to serve your business and your customers is impossible. See how a centralized inventory and order management system provides a single version of the truth, increasing efficiency, improving the overall customer experience and driving loyalty.