What if you could create a dream team of top direct-to-customer and ecommerce operations executives, putting all their experience, brainpower and industry knowledge into one room to generate ideas that will help you grow your business and make it run more efficiently?
The good news is you can relax as the heavy lifting has already been done for you – at Operations Summit 2016, April 12-14
While Amazon still reigns with Prime, delivery times have slipped for non-Prime members as omnichannel retailers have caught up, according to new data from StellaService. However, this flexing of their fulfillment muscles has come at a significant cost.
When embarking on a replatforming project, a critical element that cannot be overlooked is the incorporation of a dedicated Order Management System (OMS). This is a vital step that must be taken at the outset of the process to ensure that a retailer has a strong understanding of inventory, availability and fulfillment optimization to maximize revenue and deliver a superior customer experience.
While the flood of returned holiday orders cause reverse logistics headaches for retailers, technology has answers to address the problem. Find out how.
Amazon has announced Amazon@Penn, a staffed package pickup point to be opened on the University of Pennsylvania campus, the first at an Ivy League school.
If you’re an omnichannel retailer, here’s how you can eliminate hurdles during pre-purchase, purchase and post-purchase phases to delight your customers.
Given growing customer expectations, more retailers are investing in new omnichannel capabilities, but room for improvement remains, a new report found.
More companies are realizing the critical importance of increasing their supply chain visibility in order to meet increasingly heightened customer demands.
Battling Amazon and customer expectations are major challenges, but supply chain and infrastructure are the real elephants in the room. How do you fix it?
The fulfillment center, which began transitioning fulfillment operations in June, was designed with the customer in mind and supports The Bon-Ton Stores’ expanding ecommerce business and aggressive omnichannel growth.