Bill Would Let Merchants Negotiate Credit Card Fees
Catalogers have long wanted relief from the fees charged by credit card issuers. But a bill introduced in Congress last week may not be the best way to get it.
Operations & Fulfillment
The Importance of Import Safety
Fueled by the media frenzy about the many product safety problems with imports, 2007 was truly
What You Didn’t Know Can Hurt You
When it comes to your supply chain–and more specific–your warehouse operations, you never want to hear the words
Forecasting Call Center Workloads
Accurate forecasting is the most important component of workforce management software and call centers are inherently susceptible to the inaccuracies of call volume forecasting.
IN PRAISE OF PCI
When the Payment Card Industry Data Security Standards were introduced four years ago, they were received with about as much enthusiasm as a root canal.
Building retention with knowledge
Have you cut a postage check recently? Even if you weren’t the one to sign off on it, you’re probably aware that your company may have spent as much as
GETTING YOUR GOODS ACROSS THE GLOBE
One Day it Happens: Your first international order. You didn’t market to that country. You didn’t solicit the business. But here it is. And you have to
Fear FACTA
This isn’t a new law. The Fair and Accurate Credit Transactions Act, or FACTA, was passed by Congress in 2003 in an effort to combat identity theft. It
It’s NCOF Time Once Again!
In a tough economy with rising costs of doing business everywhere you turn, smart retailers look to their colleagues and industry experts for that nugget of information
Tips on Warehouse Design
If your company is not reviewing every possible way to streamline operations, then you