Smart Cycle Counts
Q In our small DC, we have set up 27 cycles based on concrete dates. However, shouldn’t other factors influence the cycle? And which products should we
Operations & Fulfillment
Is Your Call Center Safe?
OF COURSE IT IS, YOU SAY You’ve invested in the latest and best security measures. No one can enter or leave the facility without your knowledge. But
Can’t Touch This!
The patient, Mr. O.F., complained again today about a recurring dream. He says he dreamed once more that he was a boy. In the dream, he goes down into
E-Commerce IT Set to Grow
Online retail still packs a punch in fact, it continues to expand and to require more IT spending. A recent Forrester Research report, 2004 Outlook For
Acquiring a WMS
Every distribution center requires the functions provided by a warehouse management system (WMS) to facilitate inventory movement, from receiving and
opinion & response
No Thorn in This Lion’s Paw The copywriting staff of Drs. Foster & Smith was thrilled to be included in your top five for copy in Herschell Gordon Lewis’s
Orvis To Sue Dunn’s Over Alleged Copycat Catalog
Imitation is not the sincerest form of flattery for outdoor sporting gear and apparel cataloger Orvis. The Manchester, VT-based cataloger told CATALOG
Productivity Measures
RICHARD A. ANDREWSPresident, Efulfillmentcanada.com The key in measuring productivity is determining what should be measured. For fulfillment processes
Dear Miss Lonelycarts
It’s not always easy to communicate with your third-party logistics providers. Most of them are more comfortable in front of their computer screens or
E Is for Easy
The e-tailing group has published the results of its 6th Annual Mystery Shopping Survey, conducted in the fourth quarter of 2003. Using ten must-have