Cotton Picking

| D. Douglas Graham

RATIONALES FOR OUTSOURCING fulfillment usually boil down to three. When a company wants to do business beyond its traditional operating radius, outsourcing

As Good as It Gets

| Jeff Morris

Let’s say you’re in the market for a computer and walk into a Best Buy, Circuit City, or Office Depot store. Chances are, you’ll find the most popular

HOW LOW CAN YOU GO?

| Bennett Voyles

Since the end of the boom, the U.S. economy has often seemed stuck in a kind of limbo not quite sick, yet not quite well either. It’s a condition that

Sex and the City

| Rama Ramaswami

FREEBIES LIKE RUBIK’S CUBES, T-shirts, mugs, and Godiva chocolates adorned the tables. At least ten different desserts beckoned. People ate as they milled

Higher Standard

| D. Douglas Graham

The Robert Bosch Group’s outsourcing relationship with third-party logistics provider Standard Integrated Logistics Corporation of Columbia, SC, has netted

Tell Them What’s Wrong

| Liz Kislik

YOU CAN’T EXPECT ANY WORKER to change an unsuccessful behavior unless you tell him what he’s doing wrong and how to fix it. But most people avoid giving

Opinion and Response

| MCM staff

HAVING HIS SAY Beware Divine Followers Roman Martynenko, chief financial officer of San Francisco-based Web services provider Ecofabric, on the continuing

Crime Does Pay

| Bennett Voyles

Sick of working yourself to the bone just to keep your demanding customers happy? Tired of worrying about budgets and margins and inventory turns? Maybe

Dirty Laundry Comes Clean

| David Pluviose

The subject of retail returns is big, messy, and embarrassing enough that retailers tend to keep quiet about it. Logistics executives toss around words