opinion & response
Word on the Sheet In your April Backword (Sheets Fit Only for a King or Queen), I found your jab at cataloger Anthropologie for not stocking full- or
Operations & Fulfillment
Pearl Harbor Film a Money-maker for MBI
Movie-studio honchos aren’t the only people delighting in the success of the blockbuster film Pearl Harbor. St. Paul, MN-based MBI, which produces the
Ready to Rumble
No silver bullet will get you through the peak season by itself The U.S. Air Force trains and equips pilots with the strategy that the only way to prepare
HOUSE CALL
If different tasks proceed at different rates, try to arrange work steps so that the faster process is executed before the slower one If your WMS is building
THE CUTTING EDGE
If you were a doctor treating the human body, you would try, as far as possible, to save a diseased limb, not hack it off with abandon. But if you were
Dot.con
Long, long ago, there lived a poor farmer whose sole desire in life was to own a cow. After scrimping for many years, he saved up enough money to purchase
HOW DOES YOUR CALL CENTER GROW?
The rows of tomatoes you plant as seedlings in your back yard or the flowers you lay out every spring in geometric patterns to impress your neighbors
SPLIT PERSONALITY
An automated e-mail response costs about 25 cents per incident, compared to $1 for knowledge-based self-service, $6 for interactive voice response, $8
No Clue
Total pricing for 3PF services is about 18% to 22% of gross sales Following the stock market, consumer confidence indices, and recent earnings reports
Nightmare on Main Street
Best fits will meet 70%-80% of your needs before modification Here’s an operations and fulfillment professional’s nightmare: After months of research