The Cybercritic: Chef Direct
Reviewed Jan. 3, 2 p.m., Explorer 5.0 (www.chefdirect.com) Chef Direct promises Wholesale prices direct to you! but the site needs to deliver a little
Operations & Fulfillment
Puttin’ On the Ritz
You may not be running a five-star restaurant, but you’re no less subject to customer service imperatives than the toniest of matre d’s. In today’s competitive
Penney Names Two Catalog Execs
Plano, TX–Former Spiegel president/CEO John Irvin has been named senior vice president/president of catalog and Internet for J.C. Penney, effective Feb.
READY SET GO!
measuring work doesn’t take split-second timing, but it does require valid standardsLOOKING OVER a warehouse worker’s shoulder and counting how many minutes
Payoff from Payout
Pay employees well and they’ll work hard and be happy – true or false? In the numerous published rankings of ten conditions that have the most impact
Is Your Closet Clean?
It’s a known fact that the bigger your closet, the more space you have for old clothes you haven’t worn in years. The warehouse is the closet of the operations
first impressions
Everyone has a favorite story to tell about the job candidate who was less than perfect, from the man who took his mother in with him to the interview
Trying Harder
Better, but not great – that’s Andersen Consulting’s verdict on holiday 2000 e-fulfillment compared to the previous year’s performance. Merchants’ huge
full speed ahead
Superman’s outfit was cool, but it must have cost him a bundle. Besides, do you really need material handlers who can leap over tall buildings with a
When Dinosaurs Fly
Move over, Jurassic Park. Brick-and-mortar retailers have not only survived the mass extinction of dot-coms but evolved into a new, hybrid species of