Kitchen Sink Included

| D. Douglas Graham

RETAILERS OFTEN PUSH PRODUCT the way disc jockeys promote rock and roll they play the hits. But this hit-focused merchandising tends to underrate the

Training Day

| Rama Ramaswami

Which would you rather do handle a rush job in the DC or spend time in training? The obvious answer may not always be the right one. A report from the

One of Every SKU

| D. Douglas Graham

Our merchandising strategy is to leave no stone unturned, says co-owner Bart Calame. We are a specialty provider, and we carry all the brands that outdoor

Behind Bars

| MCM staff

YOU MIGHT AS WELL BE IN PRISON once the bar code police invade your life in ways you never thought possible. And that’s going to happen very soon, predicts

Business as Usual

| Rama Ramaswami

IT’S HARD TO BELIEVE that only a few years ago, selling products online was rare for most retailers and a downright impossibility for some. Today, you’d

Happily Ever After

| Debra Ellis

The promise of customer relationship management is great collecting real-time information that allows you to provide the right product, price, and service

When Five Equals Two

| MCM staff

Distribution center math just became simple. According to Mike Kotecki, senior vice president at Milwaukee-based HK Systems Inc., five technologies have

SQUEEZE PLAY

| Barbara Arnn

Now that spring is well under way, it’s easier to see the similarities between supply chain management and baseball: Both occupations require their practitioners

NEW DOT-COM SOFTWARE

| Rama Ramaswami

As multichannel retailing matures, it’s time to jettison early Web apps and replace them with brand-new e-commerce technology platforms. A report from