As Good as It Gets
Let’s say you’re in the market for a computer and walk into a Best Buy, Circuit City, or Office Depot store. Chances are, you’ll find the most popular
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A Defining Moment
This year’s annual conference of the Council of Logistics Management, held in Chicago, witnessed a milestone in the history of logistics and supply chain
Higher Standard
The Robert Bosch Group’s outsourcing relationship with third-party logistics provider Standard Integrated Logistics Corporation of Columbia, SC, has netted
PC Mall Relaunches Former Egghead Site
Computer reseller PC Mall on Oct. 28 relaunched OnSale, an online marketplace and auction site. The Torrance, CA-based marketer is hoping to repeat the
Foaming at the Mouth
You’re furious. Your heart pounds, the sweat breaks out on your forehead, and you’re gnashing your teeth. You may be in the grip of Web rage, according
Moving Forward in Reverse
LAST JUNE FEDEX GROUND EXPANDED its return options for catalog and online retailers by introducing a new Consolidated Return Service. This service targets
Dirty Laundry Comes Clean
The subject of retail returns is big, messy, and embarrassing enough that retailers tend to keep quiet about it. Logistics executives toss around words
Innocents Abroad
EVER SINCE O+F STARTED A DEBATE on offshore outsourcing in its weekly e-newsletter back in August, we have been deluged with e-mails from readers. Feedback
Battling Today’s Economic Doldrums
POLITICAL AND ECONOMIC conditions seem bleak. Unemployment levels are near all-time highs. Small-parcel delivery costs are rising faster than anyone’s
The Family That E-Checks Together
Hate licking envelopes? So do I. I used to hate licking stamps, but since they became self-stick I no longer have that excuse. Still, I find the whole