Bricks Aid Clicks

| MCM staff

IN THE DAYS when the Web grocery business produced spectacular flops like Webvan, the South African grocery Pick ‘n Pay began developing its business

Shoppers Fear Online Fraud

| Rama Ramaswami

The rise in cyber crime hasn’t gone unnoticed by online shoppers. A recent study by Forrester Research Inc. found that consumer confidence in online credit

Buy Now, Pay Later

| Rama Ramaswami

Retailers may pride themselves on being but not, alas, when it comes to online payment options. Thus far in cyber space, there has been only one way to

Born Again

| Barbara Arnn

Can it really be only five years since online consumers were first identified? Forrester Research Inc. claims first to have defined this creature in a

Not My SKU

| Barbara Arnn

Something about returns suggests error someone, somehow, has miscalculated. That aura has helped establish a market for companies such as Liquidation.com,

Crime Does Pay

| Bennett Voyles

Sick of working yourself to the bone just to keep your demanding customers happy? Tired of worrying about budgets and margins and inventory turns? Maybe

Technophobia?

| Bennett Voyles

Talk to Gus Pagonis, the Sears logistics chief, about the biggest issue in supply chain management, and you might well expect the retired general to tout

E-Commerce, Lite

| MCM staff

Psst! Can you keep a secret? E-commerce is making a comeback. That was the pervasive belief at a bellwether show, Etail 2003, which took place in Boston

Rave Reviews for VendorNet

| Bill Kuipers

VENDORNET IS A WEB-BASED communications network that manages and tracks the order and delivery cycle between the retailer and the supplier. The company