MANY (unhappy) RETURNS

| MCM staff

Ever think trying to return something to an online retailer is just not worth the trouble? You’re not alone. In a recent survey by PricewaterhouseCoopers,

PC Sales Byte the Dust

| Moira Cotlier

Programmer’s Paradise has seen a shift in buying habits among its core audience of software developers. Without question, computer manufacturers have

Talking Heads

| MCM staff

“What three retail trends do you foresee for 2001?” I don’t have a crystal ball, but my guess is that the economy is going to be soft this year. As for

Cyber Patrol

| David Pluviose

What are your employees most likely to do when no one’s looking? Surf porn sites on the Web Send chain e-mails to co-workers Make personal long-distance

Penney Names Two Catalog Execs

| MCM staff

Plano, TX–Former Spiegel president/CEO John Irvin has been named senior vice president/president of catalog and Internet for J.C. Penney, effective Feb.

first impressions

| MCM staff

Everyone has a favorite story to tell about the job candidate who was less than perfect, from the man who took his mother in with him to the interview

full speed ahead

| MCM staff

Superman’s outfit was cool, but it must have cost him a bundle. Besides, do you really need material handlers who can leap over tall buildings with a

Stop Thief!

| Rama Ramaswami

If even mighty Microsoft could fall victim to a hacker, chances are most companies will face systems security breaches at one time or other. But businesses

Is Your Closet Clean?

| Jeff Kline

It’s a known fact that the bigger your closet, the more space you have for old clothes you haven’t worn in years. The warehouse is the closet of the operations

When Dinosaurs Fly

| MCM staff

Move over, Jurassic Park. Brick-and-mortar retailers have not only survived the mass extinction of dot-coms but evolved into a new, hybrid species of