2006 Benchmark Report INFORMATION TECHNOLOGY
Here’s an encouraging statistic from Multichannel Merchant’s 2006 Information Technology Systems Benchmark Report: More than 70% of respondents said that
Order Mgmt
Working for Scale
It is a long-held belief among warehousing professionals that highly automated distribution centers are more challenging to modify in response to changes
MULTICHANNEL INVENTORY: What You Need to Know
It sounds like a sci-fi trilogy: Past, present, and future merge to provide a single, optimal inventory experience. Multichannel merchants manage inventory
systems solutions
If you’re seeking a system, we’re here to help with our annual review of order management software (OMS). Granted, wading through a list of companies
Little Improvements Mean a Lot
The order management system (OMS) handles such functions as order entry, sales analysis, inventory planning, and accounting, among others. Many of the
Successful Contact Center Outsourcing
Most U.S. businesses today are vastly different in structure, strategy, and purpose than they were even 10 years ago. But it’s safe to say that for utter
PAYMENT PLANS
Pretty much every merchant accepts sales via major credit cards and checks that’s how the business works. But a number of other payment methods and billing
Read This Before You Outsource
We take contact center outsourcing almost for granted these days, but the process is far more complex than it seems at first glance. Elizabeth Herrell,
Made to Order
What do you mean, Acme is costing me money? asked Rusty, CEO of AAA Widgets Corp. His old friend Woody smiled. Sure, Acme is one of your oldest and most