E-Commerce, Lite

| MCM staff

Psst! Can you keep a secret? E-commerce is making a comeback. That was the pervasive belief at a bellwether show, Etail 2003, which took place in Boston

This Wizard Isn’t Named Harry

| Jeff Morris

ANYONE FAMILIAR WITH a certain (rather popular) series of books will recall the magical map that figures prominently in several of them. It shows not

Made in Buffalo

| D. Douglas Graham

BUFFALO, NY, is known today for Buffalo wings, Lake Erie, and some of the nation’s most punishing winters. Few remember the time when the City on the

Loose Ends

| Rama Ramaswami

Remember the days when fulfilling an order was a simple matter of throwing stuff into a box and taping it shut? Today’s complex fulfillment processes

Vital Signs

| PHILIP GODDEN

Numbers are a significant part of prevention these days after all, people change their entire lifestyles on the basis of numbers such as blood pressure

A Booth’s-Eye View of NCOF

| Jeff Kline

THIS PAST APRIL 13-16 I attended the 2003 National Conference on Operations and Fulfillment (NCOF) at Walt Disney World’s Dolphin Resort. Mickey Mouse

Shelf-Involved

| Peter A. Buxbaum

Is it true that as Wal-Mart goes, so go all retailers? As the largest retailer in the United States indeed, as the country’s largest corporation its influence

Glass, Plus

| Rama Ramaswami

SIMON PEARCE may prefer to be known as one of the world’s best glass craftsmen, but he is also a trailblazer of another sort. The business that bears

Wal-Martification

| Paul Lightfoot

RETAIL SUPPLY CHAIN EFFICIENCY has increased dramatically since the late 1990s and this, as with most other changes in retailing, is a result of the phenomenon

Anything That Needs a Roof

| Rama Ramaswami

WAREHOUSE FOR LEASE. Offers cooking, laundry, and babysitting services. No, that ad hasn’t run (yet), but the day when it might may not be too far off.