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Social

Which Social Media Networks are Your Shoppers On?

November 18, 2013 | Tim Parry

Did you know that 67% of brand followers on Twitter will end up buying that brand? This infographic from SocialAnnex will show you how your business can utilize social networks … Continue Reading →

[Infographic] Which Networks are Your Shoppers On?

November 18, 2013 | Tim Parry

Conversion Rate Optimization for the Holiday Season

November 18, 2013 | Tim Parry

With billions of dollars worth of goods sold online, holiday season ecommerce has been very important to the economy. And it will only keep growing in the future. This infographic can help you design and execute your end-of-year campaigns.

Home Depot, ecommerce, distribution center, fulfillment center, ecommerce fulfillment

The Home Depot Receives Backlash for Racist Tweet

November 8, 2013 | Daniela Forte

The Home Depot received backlash when it released what many are considering to be a racist tweet sent out by the company on Twitter which showed two African American drummers flanking a man wearing a gorilla mask.

3 Marketing Automation Mistakes and How to Avoid Them

November 2, 2013 | Bill Connolly

Truly, times are good in the land of the marketer. However, the adoption of marketing automation for many organizations has been a less-than-simple process, and there are three common pitfalls that every marketer should avoid.

6 Cute Kitten Memes That will Make You Go Follow @MCMerchant on Twitter

October 8, 2013 | Tim Parry

Kittens make everything better. Kitten memes make everything WAY better. So I created 6 cute kitten memes that will make you go follow us on Twitter. It’s not like you needed cute kitten memes to follow us, but they were fun to make. And here they are.

QVC Launches toGather Social Commerce Platform

September 30, 2013 | MCM staff

QVC has launched toGather, an online gathering place that brings together QVC’s community of customers, personalities and brands. Here’s how QVC plans to use toGather to expand recommendations from people and brands its users follow.

Six Action Items to Improve Customer Experience

September 24, 2013 | Debra Ellis

Customers are more empowered than ever before. They can easily access information to make better buying decisions, shop with companies around the globe, and share their experience with millions. They can do all of this without leaving their easy chair. Here are six ways to improve the customer experience.

How to Handle Subscription Renewals

September 24, 2013 | Craig Vodnik

With the maturation of SaaS products, digital content paywalls and downloadable software products, there is even more demand for improved multi-period subscription billing. See the different options for subscription renewals.

Report: Email Marketing Takes a Dip while Tablet Use Jumps

September 13, 2013 | Erin Lynch

If the forecasting of a recent Monetate report is accurate, marketers might want to revise their ecommerce email plan since its influence rate is starting to dip with consumers. But the forecast isn’t all bad news, according to the report, not only is social traffic on the rise for consumers but tablets should outpace smartphones this year.

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Latest Research

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Blogs

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