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Social

Will 2015 Be the Most Social Shopping Season Yet?

October 26, 2015 | Toni Box

Over the past several weeks, the biggest social networks have shared some major announcements that are certainly piquing the interest of retailers ahead of this holiday season.

How to Make Customers Special Friends of Your Brand

September 24, 2015 | Daniela Forte

Make any interaction with the customer a personal one. Whether it’s a small note, a tiny gift or a discount on their next purchase, show your gratitude for their business.

How Instagram Images Enrich the Email Experience

September 4, 2015 | Daniela Forte

Social media is an active channel for marketers, in fact, 76% of emails today contain a social media button, while only 14% of emails contain social images. See how marketers can better leverage Instagram images for their brand.

Belk Sees Success with Back-to-School Sweepstakes

September 3, 2015 | Daniela Forte

Belk was able to up its engagement with returning college students during a recent Back-to-School Fashion Sweepstakes. See how the company used its social and mobile channels for the sweepstakes.

How Ballard Designs Drives Sales and Rewards Loyal Fans

August 3, 2015 | Daniela Forte

There are millions of people visiting social media sites every day, but many businesses are still struggling with how to capture these interactions and use them to drive more personalized marketing. See how Ballard Designs saw digital marketing success using social media.

Facebook the Top Acquisition Platform for Retailers

July 22, 2015 | MCM Staff

Twenty-five percent of retailers say Facebook is the top acquisition platform. See how other channels ranked when it comes to selling to the customer.

mobile commerce, retail geo-targeting, social media marketing, customer reviews

4 Tips for Driving Offline Sales from Online

July 13, 2015 | Manish Patel

Ads and content drive web traffic, but what drives customers to your store? These 4 tips will help you keep up with them and build offline sales.

Ecommerce, omnichannel, omnichannel fulfillment, small business, small merchants, small retailers, Gelb Music, Guitar Center, Home Depot, music store, Electro-Harmonix, Sidney Gelb, Santana, Doobie Brothers, Paul Reed Smith, Paul Reed Smith guitars, Facebook, Twitter, Pinterest, eBay, eBay store, eBay storefront

Gelb Music Sees Success with Ecommerce Focus

July 1, 2015 | Mike O'Brien

Gelb Music of Redwood City, CA has seen great success in a tough business environment by doubling down on its ecommerce and digital marketing efforts.

Mobile Drives Ecommerce Spending

July 1, 2015 | Daniela Forte

Ross Kramer, CEO of Listrak told Multichannel Merchant during IRCE 2015 that consumers are embracing mobile at an increasingly high rate. See what else he shares about the biggest trends in ecommerce today.

Moorea Seal Turns Instagram into a Revenue Source

June 24, 2015 | Daniela Forte

While Pinterest continues to be the brand’s top source of referral traffic and revenue, the designer is now finding that Instagram is important for future growth. See how Moorea Seal benefits from using Instagram.

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Webinars

Step Up Your Fraud Prevention Approach in 2024

Unleashing GenAI Magic: Transforming Visual Commerce for Unbeatable Customer Experiences

Returns Challenges, Opportunities Covered in New Webinar

Multichannel Merchant: Editorial Spotlight on Returns in 2023

Webinar: The Generative AI Genie is Out of the Bottle

Latest Research

High-Touch Returns Become Point of Differentiation for 3PLs

Goods-To-Person E-Fulfillment Technology: Flexing Along With Demand

Foreign Trade Zones: A Hidden Gem for Retailers

Automation and Robotics: Moving Past Limitations to Gains

Shipping Capacity Management: The Outlook for 2022 Peak Season

Blogs

Content-Based Marketing: A Post-Cookie Evolution

Generative AI in Customer Service: A Balanced Blueprint

Why Digital Wallets are The Key to Modern Loyalty Marketing

ESG and Your Supply Chain: 3 Steps to a Streamlined Strategy

Retail Cyber Threats: 5 Ways to Protect Your Business

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