10 Critical Mistakes in System Selection
10 major mistakes we see companies make in selecting order management systems
Technology
Listen Up
We all know the drill. An order comes in, and the picker has to wade through sheets of labels to know what to pick. It takes time, and he also has to report that it’s complete. But there’s another way. The worker gets the order through a headset. When he’s finished, he says
Finnish Fashion Firm a Fan of RF
Scandinavian fashion house Naisten Pukutehdas Oy has implemented an RFID-based total supply chain solution.
New dogs learn old tricks
One of the most telling examples of how far e-commerce has evolved in the past decade happened this summer at the eTail 2007 conference in Washington.
The Fulfillment Doctor On: Scripted Demos and the OMS
Question: We have been investigating replacing our order management system, and we have had vendors in to demonstrate their systems. While we have spent a lot of time, we don
Supply Chains and Customer Service
Customer service and customer satisfaction are not one and the same: The former is the perception of the provider, and the latter is the perception of
The Software Corner
The director of Ventnor, NJ-based consultancy Marketing Systems Analysis, Ernie Schell takes a quarterly look around the changing software landscape for MULTICHANNEL MERCHANT/OPERATIONS + FULFILLMENT.
The Fulfillment Doctor Pays a Visit to…Order Management Systems
Question: Our company installed a new order management system (OMS) lst month. While we spent considerable time educating our users and completing the conversion, I
Systems Solutions: 2007 Order Management Software Roundup
Shopping for order management software (OMS) is never fun, but at least we’ve done much of the legwork for you with our annual roundup. We have four new
RESOURCE GUIDE: Alternate Payment Systems
Merchants operating businesses through the mid-1960s were in the habit of receiving two types of payments from customers: cash and checks. From the mid-1960s