PC Mall in the Black

| MCM staff

Torrance, CA–Computer reseller PC Mall (Nasdaq: MALL) reported consolidated net income for the quarter ended June 30 of $600,000, a $4 million swing

Airplane!

| Rama Ramaswami

My 12-year-old son jokes that if you want to punish people, you should hand them over to customer service. He doesn’t specify airline customer service,

Have It Your Way

| David Pluviose

Instead of having to fumble through layers of pre-designed computer interfaces, you can now customize your warehouse inventory control interface to give

Ready to Rumble

| Bill Kuipers

No silver bullet will get you through the peak season by itself The U.S. Air Force trains and equips pilots with the strategy that the only way to prepare

HOUSE CALL

| MCM staff

If different tasks proceed at different rates, try to arrange work steps so that the faster process is executed before the slower one If your WMS is building

THE CUTTING EDGE

| MCM staff

If you were a doctor treating the human body, you would try, as far as possible, to save a diseased limb, not hack it off with abandon. But if you were

Dot.con

| Rama Ramaswami

Long, long ago, there lived a poor farmer whose sole desire in life was to own a cow. After scrimping for many years, he saved up enough money to purchase

HOW DOES YOUR CALL CENTER GROW?

| MCM staff

The rows of tomatoes you plant as seedlings in your back yard or the flowers you lay out every spring in geometric patterns to impress your neighbors