Flexible Software

| MCM staff

SMALL TO MID-SIZED COMPANIES face special challenges when it comes to choosing the right information systems technology. As in the tale of Goldilocks

Into the Light

| MCM staff

Dana Dubbs describes how Lamps Plus replaced manual processes with automation, bringing its facility Into the Light DAZZLING GROWTH IN ONLINE SALES is

the return of the thing

| Curt Barry

Analyze this: In deciding whether to shop direct or retail, 81% of consumers indicate ease of returns as an important factor in their decision, according

Mystery Service

| Barbara Arnn

Many multichannel retailers continue to miss opportunities to woo customers. The Chicago-based e-tailing group’s 2004 back-to-school Mystery Shopping

Wireless Update

| MCM staff

When it comes to wireless technology in distribution centers and other logistics facilities, user enthusiasm is still not as high as it is for wired systems.

Growth Cycle

| Rama Ramaswami

TECHNOPHILES CAN WAVE a fond goodbye to the tail end of the IT boom. The good days aren’t coming back for a long time. A comprehensive new study from

Salary Survey

| MCM staff

Catalog Marketing manager, business-to-business Equivalent to a product manager in a consumer packaged goods environment, the marketing manager for a

Upwardly Mobile

| MCM staff

World events have slammed us so hard in recent years that we no longer have the time or resources to indulge in Big Ideas. But in a buyers’ guide, with