Hardly current service

| MCM staff

A Multichannel Merchant staffer placed an order for personalized labels on the Website of stationery marketer Current on June 3. She received an e-mail

The Red Envelope, please

| MCM staff

In Chinese society, red envelope refers to a monetary gift placed in a red packet because the color symbolizes good luck. That’s where Red Envelope got

Drop and shop

| MCM staff

You think you hate returns? Rest assured your customers despise them almost as much as you do. Half of all consumers agree that it’s a hassle to return

Playmobil relaunches 10 international sites

| Heather Retzlaff

Playmobil isn’t playing games with its international Websites anymore: The $2 billion toy manufacturer last fall relaunched 10 international sites in five languages to better focus on expanding into new markets and maintaining a consistent brand image.

Prioritizing in the attention economy

| Larry Becker

Why are you reading this article? How did it win even a few seconds of your attention? Will it give you some useful ideas for improving your company’s Website? Could it help make your business more profitable? Perhaps even advance your career? Maybe it will entertain you

Deciphering Web Data

| MCM staff

You are sitting on a pile of incredibly useful data. You just don’t know it yet. But if you’re tracking results on your paid search campaign, online display