As happened with UPS but on a smaller scale, Canada Post customers have experienced issues with late deliveries this week as the national carrier has been impacted by residual effect of Cyber Week volume.
A report in the Toronto Star detailed complaints from customers in Toronto who hadn’t received their packages.
A spokesman for Canada Post confirmed to the Star that three of Canada Post’s 300 offices in Toronto were past capacity, so some packages were either temporarily returned to a Canada Post depot until space was available, or sent to alternative offices that had the space. The spokesman called it a “short-term issue.”
The spokesman said the company hired 3,000 seasonal workers, and works with pickup locations to maximize storage space. But ones located in local convenience stores can become overcrowded. He recommended customers check tracking information before heading out for pickup.
You can read the rest of the story here.