MCM O+F Advisor (2/13/19)

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 2/13/2019 The Value of a Robust Customer Feedback Strategy Customer feedback is vital in any business or industry. Retailers in … Continue Reading →

Amazon Officially Calls Out Carriers as Competitors

| Mike O'Brien

Amazon’s moves into logistics and fulfillment over the past few years have been well-documented, with FedEx and UPS downplaying the threat and Amazon saying it just wants to address its capacity shortfalls. Until now, that is, when Amazon added “transportation and logistics services” to the long list of competitive sectors in its 2018 10k filing.

6 Benefits of Ecommerce for B2B Firms

| Rilind Elezaj

B2B ecommerce is valuable in describing transactions which happen between the online businesses. Notably, this refers to the B2B portals which allow advertising and buying of services and inventory amongst businesses in the same industry. Here are the six benefits of ecommerce for B2B firms.

MCM Week in Review 2/8/19

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 2/8/2019 Leveraging Email Personalization to Build Customer Connections Today's retailers have to jump through hoops to … Continue Reading →

Vacant Retail Locations Being Repurposed for Ecommerce Fulfillment

| Mike O'Brien

In an indicator of the continuing evolution of retail, more shuttered stores and malls are being converted to industrial space, especially for ecommerce fulfillment, according to a new report from commercial real estate firm CBRE. See where this is happening, what the drivers are and the prevailing local headwinds.

MCM O+F Advisor 2/6/19

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 2/6/2019 How One B2B Company Started Its Internal Benchmarking Program What kind of metrics should you analyze, and what depth … Continue Reading →

4 Prerequisites for Ecommerce Companies to Maximize WMS Benefits

| Brian Barry

A WMS by itself doesn’t bring the high benefits of improved labor productivity and inventory tracking in a fulfillment center. Simply dropping a WMS on top of a paper-based fulfillment environment does not work and is a waste of money. Applying these 4 foundational prerequisites will deliver value from your technology investment.

MCM Week in Review 2/1/19

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 2/1/2019 Walmart Removes Products from Google Express, Shopping Actions Walmart is removing its products from the … Continue Reading →

MCM O+F Advisor (1/30/19)

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 1/30/2019 Talking Data Science with Abercrombie & Fitch In the latest MCM CommerceChat podcast, Anthony Burnside, manager of direct-to-customer order … Continue Reading →